Shipping & Handling A Shipping and handling fee will be applied to all orders unless otherwise specified. Freight charges are FOB Natchitoches, LA. Freight Claims You are responsible. Please inspect all packages carefully & note any damages or shortages before delivery receipt. Failure to do so will negate your freight claim. Other Claims All shortages or damaged goods must be reported within 72 hours. A 15% restocking charge will be assessed on returned goods. Freight is the customers responsibility. Returns No returns will be accepted or any refund issued for any customized goods (ie: decorated t-shirts, jersey, awards, etc.). Returns will only be accepted for stock merchandise that is still in its’ original packaging & shows no visible signs of prior use.